Política de reembolso

Return & Refund Policy

We offer an unconditional return policy within 14 days of the delivery date. If you are not completely satisfied with your purchase, simply return the item to us in its original condition, and we will process a full refund. Please note:

• Return Window: Up to 14 days from the date you received your order.

• Condition: Items must be unused, in resalable condition, and in their original packaging.

• Refund Amount: The full purchase price will be refunded; only the return shipping cost will be deducted.

• How to Return: Contact our Customer Support team at sales@vesperendustriyel.com to receive a prepaid return shipping label and detailed instructions on how to send your item back.

Once we receive the returned item and verify its condition, your refund (minus return shipping) will be issued to the original payment method within 5–7 business days. If you have any questions or need further assistance, please don’t hesitate to reach out.